COVID-19 Situation

 

26/03/2020

Root One is a proud and paid up member of the Horticultural Trades Association (HTA) which represents the garden centre industry.

The HTA is currently lobbying the government arguing that we be classified as Home and Hardware stores, which are deemed essential, and therefore allowed to stay open. We will watch this space but I think given the size of task that the government is facing this will not be regarded as a high priority. Their main focus has to be, rightly, on stopping the spread of this virus. They have said the current measures will be in place for 3 weeks but they are drawing big comparisons between our country and Italy. If we are following Italy’s course then in 3 weeks the number of dead will have risen to 6,000 plus and I can’t see at that stage that they will be suggesting that we all go outside again. So I don’t see a change in policy happening any time soon I’m afraid. We will obviously keep you posted if there are any developments and in the meantime please stay safe.

Jeremy Brudenell, Owner, Root One.

 

25/03/2020

To all our valued customers we are sad to announce the closure of both the café and now the garden centre. Whilst we appreciate absolutely the necessity of social distancing at this time we also feel very strongly that there are huge mental and physical benefits to gardening and never so needed than at this time of national crisis. Our site is open and airy with a large outdoor plant area.

Had there not been such a blanket statement on Monday I believe we would have been able to implement distancing strategies that would have allowed customers to continue to come here and obtain essential supplies to support their passion for gardening and the outdoors. Instead presumably the B&Q’s and Waitrose’s of this world will continue to sell bedding and all manner of gardening sundries because bizarrely they are allowed to whilst we are not.

The nursery producers have their tunnels full to bursting at this moment – please do help them by buying whatever you can wherever it is sold. Their livelihoods are completely dependent on the Spring and early summer trade. I would like to thank all the customers who have phoned in over the last few days offering their advice, sympathy and support. Rest assured we will be back and our incredible team here will be looked after in the interim.

All the best to all of you.

Jeremy Brudenell, Owner, Root One.

 

17/03/2020

Sadly we are not able to celebrate this Spring with our usual excitement and anticipation. Life at the moment is all about navigating our way through entirely uncharted waters as best as we can. As things stand we will simply continue to stay open and do our best to trade through these exceptionally difficult times. Clearly there may be supply issues in addition to a populace that has been asked to stay at home and make only essential journeys. We of course may be asked to close by the government as well and absolutely nothing is certain.

Rest assured however that we will be doing all we can at Root One to implement best practice and government advice concerning standards of hygiene to make our surroundings as safe as possible for each and every visitor to our site. Remember we do have a terrace where you can sit outside and enjoy a coffee and a sandwich in the fresh air. Hand sanitisers are available at each till point and the toilets are well stocked with soap and water and, for the time being, loo- roll! Tables and surfaces are being constantly monitored and wiped with anti-bacterial spray. Please use the contactless payment method if you feel more comfortable doing so. Hopefully there will be an end to this madness sooner rather than later. In the meantime we will do our absolute best to continue to serve you.

With very best wishes

Jeremy Brudenell
Owner, Root One.